Privacy Policy

Last updated: February 2025

TakeAYear ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

Information You Provide

When you use our services, you may provide us with:

  • Contact information (name, email address, phone number)
  • Student information relevant to gap year planning
  • Parent or guardian contact information
  • Payment information (processed securely through third-party providers)
  • Communications you send to us

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device and browser information
  • IP address and general location
  • Pages visited and interactions with our site
  • Referring website or source

How We Use Your Information

We use the information we collect to:

  • Provide and improve our gap year coaching services
  • Communicate with you about your coaching sessions and plan
  • Send updates relevant to your gap year planning
  • Process payments
  • Respond to your inquiries and support requests
  • Improve our website and services

Information Sharing

We do not sell your personal information. We may share information with trusted third-party service providers who assist us in operating our website and delivering our services (such as payment processors and scheduling tools). These providers are bound by confidentiality agreements and may only use your information to provide services to us.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

Cookies

Our website may use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are intended for students typically 17 years and older, often with parental involvement. We do not knowingly collect information from children under 13 without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at info@takeayear.ca